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Terms of Service

Last Updated: June 4th, 2026

Welcome to our games! These Terms of Service ("Terms") govern your access to and use of our mobile applications and corporate website (collectively, the "Services"). By downloading, installing, or playing our games, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. Eligibility and EU Consumer Disclosures

Age Requirement: You must be at least 13 years old to use our Services. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms.

EU Right of Withdrawal: If you are a resident of the European Union (EU) or European Economic Area (EEA), you explicitly acknowledge that when purchasing Virtual Items (defined below), you request immediate performance and thereby lose your statutory right of withdrawal once the digital content is delivered to your account.

2. No Personal Data Collection

We prioritize your privacy. Our games are designed so that we do not collect, store, or request any of your personal data (such as your name, email address, physical address, or date of birth).

Your game progress and purchases are tied entirely to your device ID or your platform account (Apple App Store / Google Play Store).

For details on anonymous technical and gameplay data processed by our third-party analytics partners, please review our separate Privacy Policy.

3. Limited License & Intellectual Property

We grant you a personal, non-exclusive, non-transferable, revocable, limited license to download and play our games solely for your personal, non-commercial entertainment. All rights, title, and interest in and to the Services—including but not limited to game code, artwork, graphics, music, sound effects, themes, and character designs—are owned exclusively by us or our licensors. You may not copy, modify, reverse-engineer, or distribute any part of our games.

4. Virtual Items and In-App Purchases

Our games may include virtual currency, tokens, points, or in-game digital items (collectively, "Virtual Items").

No Cash Value: Virtual Items are licensed, not sold. They possess no real-world monetary value and do not constitute personal property. They cannot be exchanged for "real" money, goods, or services from us or any third party.

Finality of Purchases: All purchases of Virtual Items made through third-party platform stores (Apple App Store or Google Play) are final and non-refundable, except as required by applicable law or platform policies.

Game Balancing: We reserve the absolute right to manage, regulate, control, modify, or eliminate Virtual Items at any time for game balance or technical reasons, without any liability to you.

5. User Conduct and Ban Policy

To keep our gaming community safe and fair, you agree not to engage in any toxic, fraudulent, or harmful behavior. Prohibited activities include, but are not limited to:

Termination Rule: We reserve the right, in our sole discretion, to permanently or temporarily ban your device, terminate your access to the game, and revoke any Virtual Items without notice or liability if you violate these conduct rules.

6. Disclaimers and Limitation of Liability

As-Is Basis: The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not guarantee the games will be uninterrupted, error-free, or completely secure.

Limitation of Liability: To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the games.

EU Consumer Exception: If you reside in the EU, nothing in these Terms excludes or limits our liability for intentional misconduct, gross negligence, or death/personal injury resulting from our negligence.

7. Governing Law and Dispute Resolution

For Residents Outside the EU: These Terms are governed by and construed in accordance with the laws of the State of California, USA, without regard to conflict of law principles. Any legal action arising out of these Terms shall be filed exclusively in the state or federal courts located in California.

For EU Residents: The laws of your country of residence will apply to any disputes, and you may bring legal proceedings in your local consumer courts.

8. Refunds Flow

Because our games utilize third-party mobile platforms for monetization, all monetary transactions are handled directly by the platform operators.

For iOS Players

If you play on an Apple device, you must contact Apple Support directly to request a refund. We cannot process refunds for iOS.

Request a refund directly at: Apple Report a Problem

For Android Players

If you play on an Android device, you can request a refund through Google Play.

Manage your purchases at: Google Play Order History

Alternatively, you may contact our support team within 7 days of purchase at support@stackjoy.gg. To evaluate your request on a case-by-case basis, you must provide your official Google Play order number and a screenshot of your digital receipt.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our games or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this document or via an in-game announcement. Your continued use of the games after changes are posted constitutes your acceptance of the new Terms.